Dear Professor Blackstone
I am writing this e-mail to
introduce myself to you formally. My name is Nurul Sharfirin, but you may
address me as Nurul. I am a first-year civil engineering student in Singapore
Institute of Technology (SIT).
In 2011, I graduated from
Temasek Polytechnic with a diploma in intelligent building technology. Upon
graduating, I worked for the Housing & Development Board (HDB) as an estate
executive for six years. I tended to numerous feedback and complaints. Common
issues faced by the residents were spalling concrete and water seepage. Some of
the difficulties I faced include not being able to determine the source of the
water seepage and not being able to answer the residents’ queries due to my
lack of technical knowledge in buildings. These situations made me wonder why such problems occurred and I wanted
to know if something could be done to prevent these problems in the future.
Having these thoughts ultimately led me to enrol in this programme.
Working for HDB gave me the
opportunity to converse with various groups of people, which include the
management, supervisors, colleagues, contractors, and residents. Therefore, my
communication strength would be my ability to adapt my communication style to
different audiences, which includes people of different generations. Apart from
that, I would think before I speak so as not to offend the listener or convey
the wrong information.
As for my communication
weakness, I can be a poor listener at times. When someone is talking to me, I
would be thinking of a reply instead of listening to the person attentively.
Therefore, I sometimes would misinterpret the message that the speaker is
trying to relay, which may result in misunderstandings.
I hope that by the end of this
module, I would gain the ability to speak and write confidently and acquire
effective interpersonal communication skills.
I look forward to your upcoming
lessons. Thank you.
Best regards
Nurul
CVE 1281
Group 4A
* Edited on 18/01/2019, 15:01
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Edited on 21/01/2019, 21:45
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Commented on Syahiran’s, Yong Xing’s and Jayce’s Introduction Posts